Tulum · Tour privado · 45m
Private Luxury SUV Transfers from Tulum Airport
La experiencia
Landing at Tulum International Airport can mean a scramble of timeshare pitches and unfamiliar transportation counters, and this private SUV transfer is designed to bypass that entirely. A trained driver takes you directly from the airport to your destination in a private vehicle, with a few in-ride comforts — Wi-Fi, bottled water, facial wipes, and two Corona beers per passenger for those over 18 — meant to take the edge off after a flight.
The moment you clear customs and step through the arrivals doors, the plan is to walk past the vendors and transportation touts lining the aisle and head straight for Meeting Point by Mayan Lounge near Gate #2. Drivers wear an apple-green shirt with black pants, or a long-sleeve black shirt for SUV service, and carry an authorized airport identification along with a tablet displaying your name — the same tablet you'll want to look for at the designated booth marked Black Luxury Service by STP Caribe. From there, it's a straight ride to your hotel or rental, with the trip itself lasting about 45 minutes.
This transfer suits travelers who want the arrival logistics handled before they've even landed — solo travelers unfamiliar with the airport layout, couples wanting to start their trip without haggling over a fare, or families needing a private vehicle rather than a shared shuttle. Because it's a single private SUV rather than a pooled ride, there's no waiting on other passengers or making extra stops, and the operator notes it's suitable for all physical fitness levels and that service animals are welcome aboard.
The fare covers the private SUV, Wi-Fi on board, bottled water, facial wipes, and two Corona beers per passenger of legal drinking age, and it's built as a one-way ticket only — a separate booking is needed for the return leg, which the operator suggests searching for on the Viator (TripAdvisor) portal under transfers departing from hotels to Tulum Airport. No exclusions are listed beyond that.
If you need a car seat, request it when you book — only two are available per booking, and they can't be arranged at the last minute. Keep your confirmation voucher on your phone to show the driver on arrival, and downloading WhatsApp before your trip is recommended to make communication with the driver easier. The operator monitors your flight and terminal, so delays on the airline's end, lost luggage, or customs holdups are factored in on their side, but if more than an hour passes after landing and you still haven't spotted your driver, you're advised to reach out directly rather than wait indefinitely.
A couple of logistics notes are worth keeping in mind: if your travel party is arriving on separate flights, there's no additional charge as long as the operator is told in advance, but unannounced last-minute changes, extended waits, or extra stops inside the airport can trigger an added fee for the extra logistics involved. Beyond that, the process is meant to be straightforward — spot the uniform, confirm your name on the tablet, and get in the SUV for the ride to wherever you're staying.
Qué está incluido
Incluido
- Private Luxury Suv
- Facial Wipes
- Bottled water
- One Way Ticket ONE WAY ONLY
- Wi fi on board
- 2 Corona Beers per passenger (Only over 18 years old)
Cancelación gratuita
Cancela hasta 24 h antes para reembolso total
Bueno saber
Service animals allowed
Specialized infant seats are available
Suitable for all physical fitness levels
Punto de encuentro
CONTACT INFORMATION ONCE YOU ARRIVE AT TULUM AIRPORT When arriving at Tulum International Airport, please follow these directions to find the driver who will transport you to your destination: “We recommend downloading the WhatsApp app during your stay in the Mexican Caribbean to facilitate communication and improve your experience.” Please show your confirmation voucher to the representative of the company and the driver on arrival on your phone. • The driver will be waiting for you at the booth that says Black Luxury Service by STP Caribe with a banner with your name written on a tablet. . We will be monitoring your flight and arrival terminal until you leave... After going through immigration, picking up your luggage and clearing customs, you will see timeshare vendors and transportation along the aisle. They will try to offer you free tours and assistance with your transfers. PLEASE IGNORE THEM (do not talk to them and continue walking). Look for our team after leaving through the sliding front door; we will be waiting for you in the area where all other transportation companies are located. • The company driver will receive you holding a tablet with your name written on it. Go directly to Meeting Point by Mayan Lounge near Gate #2. If a representative of other agencies or hotels tries to stop you—there are a lot of scammers—please don’t stop and help us by going directly to our representative (we’ll be there waiting for you, so don’t believe people who say our team left or will reimburse you). Our airport drivers wear uniform with apple green shirt and black pants and if your service is in Suv the driver is dressed in long sleeve Black shirt. All our representatives and drivers also have an authorized airport identification. If it takes more than an hour to leave the terminal after your landing due to your airline, lost luggage or other reason, and if you do not see our driver when you leave the airport, please contact us. We are committed to providing a smooth, punctual and comfortable transportation service. Please note the following policies: Additional charges will not apply if your party members arrive on different flights, provided we are notified in advance. If we are not informed in advance and there are last minute changes, extended waiting times or additional travel within the airport, an additional charge will apply due to the extra logistics involved. If you need a baby chair, please request it in advance when booking (2 chairs per booking only). Unfortunately, we do not have baby chairs at short notice or at the last minute. This ticket is valid for a one-way trip. If you want a round trip service you must book another ticket head to your Viator portal (TripAdvisor) and search for “products departing from Hotels to Tulum Airport.”
Gallery
Desde
Hasta 15 personas · Privado
No se le cobrará ahora · Seguro con Viator
Cancelación gratuita
Cancela hasta 24 h antes para reembolso total
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Private Luxury SUV Transfers from Tulum Airport
Tour privado · 45m · Cancelación gratuita